Something getting in the way?
For account access, charting, imports, practice plans, and product issues.
support@ratiocoach.comSupport
Let's get you back to coaching.
Product help for coaches using RATIO Coach™ — login, charting, game reads, practice plans, and bugs.
Start here
A direct line to the team.
Weekdays: aim to reply within one business day (America/Chicago). Game-day and login blockers get priority.
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For early-access questions and general conversations about the product.
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A little context
goes a long way.
Include the relevant details below when you write so we can understand what happened.
- Name and program / team
- Account email
- Link used (platform.ratiocoach.com or other)
- Device (especially iPad + browser for charting)
- Expected vs actual
- Exact error text
- Screenshot or short recording
- Which game / chart / export, if relevant
Product help
Common topics.
- Login / password / team access
- Tablet charting (QAB / pitching)
- Imports / missing evidence
- Empty Coach Home / Game Review
- Practice plans / player homework
- Compass answers off or empty
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